Meet Jenny

Winning compensation after a fire in a rented flat

Jenny was devastated when she came home to discover that the sub-divided flat she rented for her and her two children had been badly damaged in a fire. Faced with having to find alternative accommodation and worried about her legal rights as a tenant, she approached Equal Justice 平義社 for assistance.

Equal Justice 平義社 helped Jenny to understand how rights in contract law, and in particular under a tenancy agreement, are governed and potential remedies. Additionally, we referred Jenny to the Duty Lawyer Free Legal Advice Scheme. She was assigned a lawyer who could give her vital information on her rights as a tenant and how she could resolve her case.

Informed and empowered, Jenny was able to obtain the official report from the Fire Department which identified the cause of the fire as a faulty electrical fan. With the knowledge she had gained she was able to argue her case.

*Jenny is a pseudonym